Very new to the area and decided to try Beyer (Falls Church) for my first service appt because of the mostly stellar reviews on here. I am glad to say that they did not disappoint. I made my appt online and when I walked in to the service office, everyone was busy yet still warm and welcoming. The guy at the service desk (I wish I remembered his name) was really great and patient, and answered all my questions. And when I had a few more that fell outside of his purview, a technician who happened to be behind the desk stepped up and answered the rest. Nice waiting area with comfy chairs in addition to a little business center setup that I didn’t really get to use because my service was done in about an hour. Left feeling good and confident about the service I received and that’s really all you can ask for...
Beyer Kia’s service is quick and they really go above and beyond to be sure you are happy and comfortable while you wait. The waiting room is comfortable with WiFi, stations to plug in your laptop, and I am sure much more. Even the coffee machine gives you a chuckle! I have gotten excellent service every time I go.
Painless buying experience. I appreciate Kamiran Mirza's expertise and his low key approach to sales.
We test-drove more than a dozen vehicles before settling on a Kia Niro. Beyer Kia was among the ones we visited. Our salesman, Omar, was patient and did not pressure us; we visited other dealerships where they did. He didn't call and email us relentlessly; we visited other dealerships where they did. The night before the purchase, we happened to visit another Kia dealership where the salesman bad-mouthed Beyer Kia. That was a big turn-off. Then they pulled shennanigans with the pricing so we walked. Omar was straightforward, he educated us, and told us the truth as he knew it. Overall it was very positive.
I just can't say enough Don Beyer Kia Falls Church! After my absolutely terrible experience with Don Beyer Kia Alexandra, I swore I would NEVER buy another Kia! But after coming to Don Beyer Kia Falls Church my mind was completely changed! Kenneth and the Kia service manager went above and beyond to meet my needs!!! Thank you so much for your outstanding performance and customer service.
Great service staff and waiting area! I spent several hours here and it was fairly comfortable. Then I paid them several thousands of dollars, so I guess we'll call it even. Seriously, it is one of the best service departments I have dealt with.
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